Question 1

How do you choose the best AI chatbot agency in India?

Accepted Answer

Look past the AI brand name and judge the things that decide whether a bot books meetings or gets abandoned. Ask how the agency guards what the bot may say about pricing, policy and claims, so it never improvises on the answers where improvising costs a deal. Ask how it hands off to a human when a question leaves the approved map, whether it validates a phone number before calling a lead qualified, whether one flow runs on both your website and WhatsApp, whether qualified conversations land in your CRM with context attached, and whether the flow is read and refined on real transcripts rather than left alone after launch. Livesquare is a Bangalore-based team, and we build to those criteria for clients across India. We design the conversation around your buyers, put every approved answer behind the Approved-Answer Wall, keep a human one tap away through the One-Tap Fallback, wire qualified leads straight into your CRM, and tighten the flow on the transcripts it produces. That is how we work whether your buyers are in Bangalore or anywhere else in the country.

Question 2

How much of the day does a human-only team actually cover?

Accepted Answer

Pure clock arithmetic, no assumptions needed. A team working 9 hours covers 9 of the day's 24 - 37.5%. The other 15 hours, 62.5% of every single day, is unanswered demand. Stretch it across a week and it gets starker: 9 hours by 5 days is 45 of the week's 168 hours, about 27% coverage - and the uncovered 123 hours include every evening and the entire weekend, which is exactly when working buyers do their research. A bot does not make those hours convert by magic; it makes them answerable. First reply in under 5 seconds at any hour, qualification and booking handled inside the Approved-Answer Wall, and anything off the map captured for the morning with the transcript attached. The point is not replacing the team - it is the 123 hours the team was never going to work.

Question 3

How is this different from the chatbots we have tried before?

Accepted Answer

Most off-the-shelf bots run a rigid menu that visitors abandon. Ours is modelled on years of lead-generation and customer-service conversations, so it reads intent and replies naturally instead of forcing people through a decision tree. It is also built for your sector - real estate, technology, healthcare, education or e-commerce - so the language and the qualifying questions fit your buyers from the start.

Question 4

Will it make things up - wrong prices, fake claims?

Accepted Answer

No, because it is not allowed to improvise on those questions. That is the Approved-Answer Wall: pricing, policy and claim answers come from a library you approve before launch, and anything outside the wall triggers an honest "let me connect you to the team" plus a contact capture, not a guess. That guardrail is the single most important design decision in a commercial bot, and it is why ours hand off to a human rather than bluff.

Question 5

Will it replace our live-chat agents?

Accepted Answer

It works alongside them. The bot covers the round-the-clock load - qualifying and booking in seconds at any hour - and anything it cannot resolve routes to a trained agent through the One-Tap Fallback, transcript attached, so nobody repeats themselves. Many clients run both, with the bot handling first contact and overflow.

Question 6

Can it run on WhatsApp as well as the website?

Accepted Answer

Yes. The same conversation flow can run on the site widget and on WhatsApp Business, so a visitor who leaves the page can continue the thread on their phone - and your sales team can pick it up in the same channel the buyer already uses.

Question 7

Which languages does it speak?

Accepted Answer

English, Hindi and the blended Hindi-English most Indian buyers actually type, with other languages added per deployment. The flow detects what the visitor uses and stays in it rather than forcing a switch.

Question 8

Where do the leads end up?

Accepted Answer

Straight in your CRM, with the conversation and the qualifying answers attached, so your team opens a ready brief. If you do not run a CRM yet, our team sets up a shared lead sheet so nothing sits unseen in a chat window. Phone numbers are validated before a lead is marked qualified, so sales is not dialling typos.

Question 9

Will the widget slow our site down?

Accepted Answer

No. The embed loads asynchronously after the page renders, so it does not block first paint or hurt Core Web Vitals. We check the before-and-after in PageSpeed as part of every deployment.

Question 10

How fast can we go live, and what do you need from us?

Accepted Answer

Days, not months, for a standard deployment: one working session to map the conversation, your sign-off on the answer library, and access to wire the CRM and calendar. Complex multi-product flows take longer, and we will scope that honestly up front.