Our sales experts work hard to understand the intricacies of your business to provide effective customer support to your website visitors.
About Our Team
We hire career oriented individuals with a strong background in customer support industry.This reflects in the crisp and effective support,our agents provide to your customers and potential clients.
Our team of content managers, live chat operators,tech geniuses work round the client to consistently deliver outstanding results for our clients.
At Livesquare, we combine comprehensive client knowledge-base with an exceptional live chat software & sales experts to deliver measurable results for your business. We will help you to build a sustainable, meaningful relationship with your visitors by engaging them with your brand details.
Our content managers work with your team to compile the details of your products and services in the form of a knowledge-base.Our Subject Matter Experts go through the knowledge base and make sure that the quality of content is top notch.
At this point,our training staff with years of experience in BPO industry cover each and every corner of the knowledge-base with the live chat agents for your account.This entire exercise involves a lot of effort form our team and justifies our 100% client retention record since the initial days of Livesquare in 2011.
Our team serves more than 100 clients worldwide to generate more leads and enhance customer satisfaction.
We looked at a lot of Website Support solutions for our website but these guys were our clear favorite. They have the right strategy and they've been awesome to work with to boot.
Thanks to their reliable support services we have a constant presence for our website visitors. These guys gives us all the tools to convert those visitors to genuine leads.
Digital Marketing Manager
Their amazing team managed to get us to our expected conversion rate and kept us there! I would highly recommend this company to anyone!
I would like to thank Team Livesquare for helping me increase the lead generation from my website.Their suggestions over a period of time started reflecting results & i could literally see my website generating more & more leads.
We were with some other vendor earlier and not happy with the results as we saw very few visitors engaging in LiveChat. Our onboarding to LiveSquare resolved the issue as the widgets provided to us worked like a charm on smartphones.With their handy dashboard we no longer need any other tool set for our online needs.
I have only been working with this agency for a few months but I would recommend them without hesitation. Their client support has been outstanding and they have exceeded all of my expectations. I have worked with few other companies but none of them compare to this guys.
Having many years of Customer Service experience ourselves, we know first-hand the vast effort and technical knowledge it takes to have both a successful strategy and an effective implementation of it. As our business continues to grow year-after-year, keeping our strategy on-track became very time-consuming and reduced our ability to focus on our core business.
In just a few months of working with this agency my company has seen dramatic improvements to our Google rankings and overall site traffic. The service we’ve received from their team has consistently been above and beyond our expectations.