Livesquare – India’s Best Live Chat Outsourcing Agency At Your Service!
Why outsourcing your live chat support is the right idea?
Finding ways to boost your sales starts with your marketing approach. However, in order to convert sales once customers reach your website, you will need to offer the best in services so that you can gain their trust. One way to do that is with live chat agents who can quickly answer customer questions and assist them with the sale.Live chat operators are often thought of as an expensive service out of the reach of entrepreneurs of small online business owners.
However, thanks to new live chat software systems and low monthly fees virtually any website can take advantage of this unique service.
How does 24/7 Live Chat Helpdesk work?
You may have seen 24/7 live chat support when you have visited other online businesses. It is usually a little box set up on the home page that brings in a live operator to assist customers.A visitor has the option of clicking on the box and engaging with live chat operators if they desire.The operators will answer questions and help guide the customer into purchasing a product if they want.
The live chat software is relatively simple to install and the service will tie into your website so that customers will get help in answering questions about what you provide and the transaction process as well.
What does Installing Live Chat Software mean for Your Business?
Studies have shown that over 75% of people who shop online prefer to make contact with a live human being before making their purchase. That kind of interaction is very important for sales conversion as so many more people are likely to buy when they know that live chat agents are there to help, even if they never use them. Greater Customer Interaction: A more engaged customer is one who is more likely to make a purchase from your website.
The live chat feature is something that many potential customers find attractive thanks to its ability to actively engage with them. Plus, you can use this on your social media websites and other online advertising as well.
Better Sales Conversion
Because customers will have live chat operators to help them with making transactions, answering questions and filling in some of the details of your business, you’ll notice your sales conversion rate going up.
Build Business Brand
One of the most important aspects of building up your online business is establishing trust with your customers. When you add live chat operators, you are establishing your efforts at increasing your business brand and positive image that in turn will bolster your sales as well. Having live chat agents are a proactive response that you can use to help build up your business while better engaging with your customers. If you are interested in having live chat software installed on your website, we encourage you to call or contact us and see just how effective it can be for your business.
The software and 24/7 live chat support is a monthly service that is provided at a very reasonable rate so you can increase your sales conversion. Enjoy Our Full-Featured Package for One Month and then decide. Contact Us Now.
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