Our widget adapts beautifully to any Device or Resolution.Statistics show that modern web traffic consists of about 40% Smartphone users. With our product your campaigns will output results like never before.
On-Page Embedded Chat Widget
Our Live Chat Widget embeds on the Left/Right hand side of the bottom edge of your website and does not interfere with visitor's website experience at all.
24/7 Professional Agents
Our agents are online 24x7 to assist your web visitors and help your business boost productivity and efficiency.
Google Analytics Integration
Livesquare events API publishes events when a customer provides his/her contact details over chat.This event can be easily tracked in any Analytics tool.
This help you enhance your campaign strategies and you can easily track which Traffic Sources are working out the best for your goals.
Proactive Chat Box
Our proactive chat box pops up automatically , few seconds after the visitor lands on your website inviting him/her for a conversation.
Proactive Real Time Invitations
Proactive Rule Based Invitations To Visitors For Initiating A Chat. Customizable Invitation Messages Are Triggered Based On Rules Inviting Visitors To Engage In A Chat.
CRM Integration API
We allow API calls to fetch Leads Details into your CRM,so you can manage distribution of leads within your internal teams.We support all major CRM products,our technical team works with the client to resolve any concerns.
Send Transcript To My Email
This features on the chat box allows visitors to send the entire transcript/conversation to their email id for reference later.
Customisable Chat Buttons & Widget
We help you design the widgets to match your website style and color theme . Everything from color to position of the widget is customisable and the best part is, you don't have to change anything on your side, we do everything behind the scenes.
Easy Integration With Any Website
Integration with any type of website is only 2 minutes job. Our product is compatible with all Major Content Management Systems.
(Adobe business catalyst, Drupal, Expression Engine, Go Daddy, Wix, Web.com, Joomla, Weebly, Squarespace, Wordpress etc.)
Instant Lead Delivery via Email
As soon as the query is resolved by our agent, an email is sent to the email id's configured on Livesquare Dashboard by you. We use Mail Chimp API to deliver the Emails.
Route Lead Emails Based On Interests
If you have multiple Product/Services then you can configure email ids for every product/Service in the dashboard. Our system will route relevant leads to Configured Email Ids.
Livesquare Contact Forms
We also offer Responsive contact forms , which can be configured for any usecase. The leads fro the contact form will be delivered to your email id as soon as our agent reviews the form data.
Responsive Client Dashboard
After signup, you can access the Livesquare dashboard.On the dashboard you can checkout live chat analytics , setup lead emailers , schedule reports ,real time leads and transcripts and many other cool features.
Our dashboard is fully responsive so you can checkout leads on the move.
Drag & Drop File Sharing
Visitors and Operators can exchange files over the chat simply by dragging the file and dropping in the chat box Typing area.
Bubble Design Messaging
Our widget uses the latest smartphone style messaging format, where messages from visitor and operator appear in separate bubbles on opposite sides making it easy to read for the visitor.
And yes we know your next questions, these colors can be customized to meet your website color theme.
Livesquare Report Scheduler
From the dashboard, you can schedule Daily/Weekly/Monthly Live Chat Lead Reports to your email id.
So before you start your day, no need to go anywhere, all the leads will be sent to your Email Id.
Integrate Live Chat On Facebook Page
Our widget integrates with your Facebook Business Page and visitors can interact with our operators on the Facebook page itself.
Hosted On Dedicated Cloud Server
• Encrypted Database
• Real-time Database back ups on a remote server
• Reporting from replicated database to avoid congestion